Refund Policy

✧  OCCULTIST VAULT  ✧

occultist101.com

R E F U N D   P O L I C Y

Effective Date: April 22, 2026     |     Last Updated: April 22, 2026

Thank you for choosing Occultist Vault — your premier destination for premium digital occult guides, grimoires, and esoteric knowledge. Please read this Refund Policy carefully before completing your purchase. By accessing or downloading any product from occultist101.com, you confirm that you have read, understood, and agreed to the terms outlined below.

1. Nature of Our Products

All products sold through Occultist Vault are digital goods delivered electronically. Our catalogue includes, but is not limited to:

• Downloadable PDF grimoires, spellbooks, and ritual guides
• Digital occult study courses and instructional materials
• Printable reference charts, sigil collections, and correspondence tables
• Bundled guide packages and membership resource libraries

Because these products are delivered immediately upon purchase and are fully accessible as soon as payment is confirmed, they are considered delivered and consumed at the point of download.

2. No-Refund Policy for Digital Downloads

Due to the inherent nature of digital products — which cannot be “returned” once downloaded or accessed — Occultist Vault maintains a strict no-refund policy on all completed purchases of digital content.

By proceeding with any purchase on our website, you explicitly acknowledge and accept that:

• You understand the product is a non-tangible, digital item.
• You waive your right to a refund upon completing the transaction.
• You have reviewed any available previews, descriptions, or sample pages before purchasing.
• Dissatisfaction with content, a change of mind, or accidental purchase does not qualify for a refund.

3. Exceptions & Eligible Refund Scenarios

While our general policy is no refunds, we recognise that exceptional technical circumstances may warrant a review. A refund request may be considered only under the following conditions:

3.1  Duplicate Charges

If your payment method was charged more than once for the same order due to a system or payment processor error, we will investigate and issue a refund for the duplicate charge(s) upon verification.

3.2  File Corruption or Non-Delivery

If you paid for a product but never received the download link, or if the delivered file is irreparably corrupted and cannot be opened using standard PDF readers or the specified software, you must contact us within 7 days of purchase. We will first attempt to resolve the issue by re-sending the file. If the problem cannot be resolved, a refund will be considered.

3.3  Significantly Misrepresented Product

If the delivered product materially differs from its description on the product page in a way that renders it fundamentally different from what was advertised, please contact our support team with evidence. Each case will be reviewed individually.

4. How to Submit a Refund Request

If you believe your situation qualifies under Section 3, please contact us within 7 calendar days of your purchase date. Requests submitted after this window will not be considered.

To submit a request, email us at:

support@occultist101.com

Your email must include the following information:

• Full name and email address used at checkout
• Order number or transaction ID
• Name of the product purchased
• Date of purchase
• A clear description of the issue, including screenshots or evidence where applicable

Our support team will acknowledge your request within 2 business days and aim to resolve eligible cases within 5–7 business days of receiving all required information.

5. Chargebacks & Payment Disputes

We strongly encourage customers to contact us directly before initiating a chargeback with their bank or payment provider. Filing a chargeback without first contacting Occultist Vault may result in:

• Immediate suspension of your account and access to all purchased materials
• Permanent ban from future purchases on occultist101.com
• Referral to our payment processor’s dispute resolution team

Fraudulent chargebacks will be contested, and all available evidence of product delivery and accepted terms will be submitted to the relevant payment processor.

6. Promotional Purchases & Bundles

Products purchased during sales, promotions, or as part of a discounted bundle are subject to the same no-refund policy. The discounted nature of such purchases does not grant additional refund rights. Bundle purchases are treated as a single transaction; partial refunds for individual items within a bundle will not be issued.

7. Subscription & Membership Plans

If Occultist Vault offers subscription-based access or recurring membership plans, the following terms apply:

• You may cancel your subscription at any time through your account dashboard or by contacting support.
• Cancellation prevents future billing but does not entitle you to a refund for the current billing period already charged.
• Access to member content remains active until the end of the paid billing period.
• Refunds for subscription payments are not issued for unused portions of a billing cycle.

8. Intellectual Property & Prohibited Use

All digital products sold by Occultist Vault are protected under applicable copyright and intellectual property laws. Purchase grants you a single-user, non-transferable license for personal use only. You may not:

• Reproduce, distribute, or resell any purchased guide or material
• Share download links or files with third parties
• Upload or publish our content to any website, platform, or file-sharing service
• Claim authorship or modify our materials for commercial redistribution

Violation of these terms will result in immediate access revocation without refund, and may result in legal action.

9. Governing Law

This Refund Policy shall be governed by and construed in accordance with applicable e-commerce and consumer protection laws. Where local consumer law provides rights that cannot be contractually waived, those rights shall apply to the extent required by law.

10. Changes to This Policy

Occultist Vault reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our website or purchase of our products after changes are made constitutes acceptance of the revised policy.

May your journey through the arcane arts be illuminated with wisdom.

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